ENQUIRE

Accessibility Guide

We aim to be inclusive and for everyone to enjoy our venue and concerts as much as possible.

Accessible Viewing Area

We have a bespoke viewing area, available only to Accessible ticketholders, which enables great views of the stage and performances. This is a limited capacity area so please ensure that you book an accessible ticket as soon as possible to ensure your space. Once the accessible tickets are sold out, we are unfortunately unable to add additional accessible tickets and for health & safety reasons, we are unable to accommodate those arriving on the night without an accessible ticket into this viewing area.

Accessible Parking

There is an accessible car park which is available to those who have purchased an accessible ticket and which is located closer to the amphitheatre than the main car park. Please note that arrival via this car park means bypassing the woodland trail and entering through a separate closer entrance.

Accessible Loos

Accessible loos are available as close as is possible to the accessible viewing area. Red keys are not required.

How to book Accessible Tickets

TICKETMASTER

Accessible tickets for the Crowded House, Paolo Nutini, Jungle & Underworld concerts are available here

If you are purchasing tickets via Ticketmaster, please click here to find out more about Accessible tickets 

DIGITICKETS (SOLSTICE ON THE MOUNT)

Accessible tickets for the Solstice On The Mount concert are available here

Once you have purchased your Accessible ticket(s) via DigiTickets, please email your proof of eligibility documentation within 3 weeks of purchasing your ticket(s) to events@wasing.co.uk. You can view your Date of Order under the barcode within your booking confirmation email.

We accept the following documentation:-

  • PIP (Personal Independence Payment)
  • DLA
  • Letter from a medical professional, including a doctor’s note or a letter from an occupation therapist dated within the last 12 months
  • Carer's allowance
  • A Nimbus Access Card with the +1 symbol. Visit the Access Card page for more information.
  • Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 - 95 dBHL or worse
  • War Pensions Mobility allowance
  • Blind or partially sighted registration certificate (BD8 or CVI certificate)
  • A personal letter from the GP, community nurse or social worker dated within the last 12 months
  • Benefit award letters
  • Copy of a blue badge (we would need to see both sides)

Once we have received & validated your documentation, we will issue 1 free carer ticket per booking.

Failure to send in your documentation within 3 weeks of the ticket purchase date may lead to your ticket(s) being cancelled without refund. 

Contact Us

Should you have any queries, please email events@wasing.co.uk & we'll be happy to help