FAQs
Pick up and Drop off:
If you are being dropped off or picked up by friends, family or a taxi, please follow the signage to the dedicated pick up and drop off point. Please do not get picked up or dropped off in other locations as a traffic management system will be in place and routes may be blocked. The pick up and drop off point is a 10-15 minute walk from the amphitheatre so be sure to bear this in mind when arranging lifts and booking taxis.
Taxis:
Please visit the "Getting Here" section for contact details of local taxi companies. We recommend booking all taxi journeys in advance due to high demand on concert evenings.
Trains:
Please visit the "Getting Here" section for a list of all local train stations. If you are planning to travel to The Mount from the station and vice versa by taxi, we recommend booking all taxi journeys in advance due to high demand on concert evenings.
Accommodation:
Please visit the "Accommodation" section of this page for details of local accommodation offerings. We do not offer accommodation options at Wasing Estate for concerts apart from the Solstice At The Mount event for which limited camping is available. To access the Solstice At The Mount campsite, you'll need to purchase Option 2 tickets.
Entry Information:
The amphitheatre is accessed via a beautiful woodland trail which is a 5-10 minute walk from the car park.
Please ensure you are wearing suitable footwear for undulating woodland. This is a rural site so it's best to leave your stilettos at home! Please ensure you leave enough time to access the amphitheatre and to undergo security checks.
General Admission Entry Gate:
There is one public entrance which audiences will be directed to by stewards from the car parks.
Accessible Entry Gate:
Please follow the same entrance instructions as provided in the "Getting Here" section. Upon entry, further instructions will be provided by stewards.
Car Parks:
Please follow event signage on approach to the venue and once through the gate, please follow instructions from the car parking stewards.
Car parking is in a grass field.
The car park will be open from 4.30pm.
If you have purchased Solstice At The Mount tickets, you can purchase a Vehicle pass by clicking here
If you are attending any other concert, to save time please book your parking ticketing prior to your arrival, this can be done by clicking here Tickets will be available online up to 24 hours before the event. Tickets will be available to buy on arrival to the car park at increased cost – £15 card only.
Concert Timings:
Timings vary concert by concert. Please visit the "Concerts" section to view show start & end times, artist set timings and car park opening hours for each concert.
Our bars and food outlets will remain open after the show for you to enjoy a final refreshment before heading home.
There is no readmission after entry.
Please make sure you have your tickets saved to your iPhone or Android wallet as reception in the area may be intermittent. This will save time when entering the amphitheatre and avoid any queues at the box office.
Children
We advise that the event may not be suitable for young children, especially those under 2yrs of age. However, if you do arrive with a non-ticketed child under 2yrs old, please report to the box office where an attendant will provide a complementary ticket. All children 3yrs and older will need to have a purchased ticket and be accompanied by an adult. Buggies and necessary care bags will be permitted, but please be advised that additional security checks may take place. We recommend that all children should wear ear defenders when attending concerts.
Animals
Animals, with the exception of registered assistance dogs, are not permitted. If you are bringing a registered assistance dog, please bring proof of registration to the Box Office.
Alcohol
Solstice At The Mount will be alcohol free so please note that no alcohol will be served at the bars at this event. Alcohol will be available to purchase at the Gabriels, Jack Johnson, Primal Scream, Ben Howard and Sigur Ros concerts.
Prohibited items:
You are not allowed to bring umbrellas to Wasing concerts. As we cannot always rely on British weather, please make sure you have appropriate clothing fit for rain or shine.
The amphitheatre is set within a natural environment with grass underfoot so please ensure appropriate footwear is worn – leave your high heels at home!
Seats and chairs of any kind are not permitted into the events. This includes seat sticks and inflatable seats. You are permitted to bring a blanket to sit on, although you may be asked to pack this up when the show starts.
Food and drink bought from outside of the amphitheatre is not permitted however there will be a range of delicious food and drink traders inside the amphitheatre. Vegan, vegetarian and gluten-free options will be available. Free drinking water is available so please do bring an empty reusable bottle or 1x sealed 500ml plastic water bottles.
Glass is not allowed into the amphitheatre.
Please note that smoking is not permitted anywhere on site, unless in a dedicated, signposted smoking area.
It is strictly prohibited to bring into the venue any weapons, knives, guns, sharp objects, alcohol, illegal substances, legal highs, fireworks, pyrotechnics, sparklers, fires, BBQs, smoke bombs, confetti canons, air horns, lasers or flares.
Bags larger than A3 will not be permitted. All bags will be searched at dedicated security points. Personal searches may also be conducted at this point.
Animals, with the exception of registered assistance dogs, are not permitted. If you are bringing a registered assistance dog, please bring proof of registration to the Box Office.
Drones are strictly prohibited.
Commercial or professional photography, videography or dronography is not permitted.
Tickets provide access to the event listed on your ticket only. Access to any other area of the Wasing Estate or any other event taking place on site is not permitted.
Please place any rubbish in the bins provided or take it away with you.
Covid-19:
Customers are asked not to attend if they are feeling unwell, have tested positive for COVID-19 and to take extra precautions if they live with someone who is symptomatic or has tested positive for COVID-19.
Contact Us
* For ticketing enquiries if you purchased your tickets from Ticketmaster, please contact Ticketmaster customer services here
* For ticketing enquiries if you purchased your tickets from DigiTickets, please email events@wasing.co.uk
* For general (non-ticket) enquiries related to the Solstice At The Mount, please email events@wasing.co.uk
* For general (non-ticket) enquiries related to other concerts (Gabriels, Jack Johnson, Primal Scream, Ben Howard & Sigur Ros), please email wasing@senbla.com